Verbal communication / Jeff Butterfield.

By: Butterfield, JeffMaterial type: TextTextSeries: Soft skills for a digital workplace | Illustrated course guidesPublication details: United States of America : Course Technology, c2010Description: xv, 126 p. : col. ill. 28 cm. + 1 Online Companion pincodeISBN: 9781439041130; 143904113X; 9781439041147 (pbk.); 1439041148 (pbk.)Subject(s): Business communication | Verblal communication study and teaching -- Course guides | Oral communication | Business presentationsDDC classification: 651.73071 LOC classification: HF5718 | .B88 2010Online resources: Contributor biographical information | Publisher description | Table of contents only
Contents:
Contents Unit A: Understanding the Basics of Verbal Communication. Unit B: Working with Customers. Unit C: Developing Professional Telephone Skills. Unit D: Improving Informal Communications. Unit E: Making Formal Presentations.
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Item type Current library Collection Call number Copy number Status Date due Barcode
Lending Books Lending Books OUSL- Main Library

Main library online catalogue( Online Public Access Calaogue-OPAC)

General Collection 651.73071 B87 (Browse shelf (Opens below)) 132889 Available 132889
Lending Books Lending Books OUSL- Main Library

Main library online catalogue( Online Public Access Calaogue-OPAC)

General Collection 651.73071 B87 (Browse shelf (Opens below)) 132890 Available 132890

Includes index.-"Soft skills for a digital workplace."--Cover.

Contents Unit A: Understanding the Basics of Verbal Communication. Unit B: Working with Customers. Unit C: Developing Professional Telephone Skills. Unit D: Improving Informal Communications. Unit E: Making Formal Presentations.

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