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1. Total quality management : proceedings of the first world congress

by Kanji, Gopal K [Editor].

Edition: 1st ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : Chapman & Hall, 1995Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 T57] (1).

2. Fundamentals of total quality management : process analysis and improvement

by Dahlgaard, Jens J | Kristensen, Kai | Kanji, Gopal K.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: London : Chapman & Hall, 1998Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 D13] (2).


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