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1. Process improvement and quality management in the retail industry

by George, Stephen.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: 2006Availability: Items available for loan: Batticaloa [Call number: 658.4013 G25] (1), Jaffna [Call number: 658.4013 G25] (1), OUSL- Main Library [Call number: 658.4013 G25] (1).

2. Strategic applicability of TQM in food and beverage companies in Sri Lanka

by Perera, M. D. L.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Nawala The Open University of Sri Lanka 2008Availability: Items available for reference: OUSL- Main Library [Call number: 658.4013 P26] (1).

3. Impact of total quality management on product quality in Sri Lankan fertilizer manufacturing industry

by Herath, Ruchira Anjana.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Nawala The Open University of Sri Lanka 2009Availability: Items available for reference: OUSL- Main Library [Call number: 658.4013 H26] (1).

4. Impact of HR practices on the quality management systems in manufacturing organizations

by Wijerathna, U.H.G.S.S.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Nawala HSS/OUSL 2009Availability: Items available for reference: OUSL- Main Library [Call number: 658.4013 W34] (1).

5. Total management by ratios: an analytic approach to management control and stock

by Bhattacharya, Hrishikes.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Sage Pub. 2007Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 B31] (4).

6. Total quality management in education

by Mukhopadhyay, Marmar.

Edition: 2nd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Sage 2005Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 M84] (1).

7. Six sigma for managers

by Brue, Greg.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Tata McGraw-Hill 2002Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 B68] (3).

8. The McGraw-Hill 36-hour course: six sigma

by Brue, Greg.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Tata McGraw-Hill 2006Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 B68] (1).

9. Principles and practices of organizational performance excellence

by Cartin, Thomas J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Prentice Hall 2000Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 C16] (2).

10. Quality management in the clothing and textile industries

by Chuter, A.J.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Textile Inst. 2002Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 C38] (1).

11. Total quality management: text and cases

by Janakiraman, B.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Prentice Hall 2006Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 J15] (1).

12. Juran institute's six sigma: breakthrough and beyond

by Juran, Joseph M.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Tata McGraw-Hill 2004Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 J86] (3).

13. Lessons in six sigma: 72 must-know truths for managers

by Sarkar, Debashis.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Response Books 2004Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 S16] (3).

14. Total quality management

by Suganthi, L.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Prentice Hall 2004Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 S83] (1).

15. Quality assurence and reliability

by Asian Productivity Organization, Japan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Tokyo Japan Productivity Centre 1975Availability: Items available for reference: Badulla [Call number: 658.652 A65] (1), OUSL- Main Library [Call number: 658.652 A65] (3).

16. Fast focus on TQM: a concise guide to companywide learning

by Barrett, Derm.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Productivity Press 1990Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 B16] (1).

17. Why TQM fails and what to do about it

by Brown, Mark Graham.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Irwin 1994Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 B65] (1).

18. Benchmarking: the search for industry best practices that lead to superior perfo

by Camp, Robert C.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: ASQC Quality press 1989Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 C15] (1).

19. The economics of total quality management: clashing paradigms in the global mark

by Cole, William E.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Blackwell 1995Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 C54] (1).

20. Total quality and human resources: an executive guide

by Dale, Barrie.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Blackwell 1992Availability: Items available for loan: OUSL- Main Library [Call number: 658.4013 D14] (1).


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